Wholesale Policy

Welcome to our wholesale policy! We are committed to providing an easy and efficient wholesale shopping experience for our partners. Below are the key aspects we offer:

1. Wholesale Conditions

1.1 Minimum Order Quantity:

  • We require a minimum order quantity for our wholesale partners. This quantity will be discussed and agreed upon before placing an order.

1.2 Pricing:

  • Wholesale prices will be negotiated based on the quantity ordered and payment terms. Please contact us for detailed pricing information.

 

2. Shipping and Delivery Policy

2.1 Shipping:

  • Shipping fees will be calculated based on the location, type of product, and shipping method. These fees will be clearly communicated to wholesale partners before order confirmation.

2.2 Delivery Time:

  • Estimated delivery time will be provided along with order confirmation. We commit to providing transparent shipping information and order tracking.
  • In cases where product customization is required, we will provide detailed timeframes to our customers.

     

    3. Return and Refund Policy

    3.1 Returns:

    • We accept returns of products only in case of technical defects or damage during transportation. Wholesale partners need to report this issue within 7 days of receiving the goods.

    3.2 Refunds:

    • Refunds will be considered on a case-by-case basis and may be applicable if the product does not meet the agreed specifications.

     

    4. Ordering Process

    4.1 Quote Request:

    • Wholesale partners can request a quote by contacting us directly via email or other communication channels. We commit to providing detailed and transparent quotes.

    4.2 Terms Agreement:

    • Terms regarding order quantity, pricing, and payment conditions will be discussed and agreed upon directly with wholesale partners.

    4.3 Order Confirmation:

    • After reaching an agreement on terms, wholesale partners need to submit an accurate and complete order along with contact information. We will confirm the order as soon as possible.

    4.4 Payment:

    • Payment can be made through agreed-upon payment methods. Wholesale partners will receive detailed payment information along with order confirmation.

    4.5 Delivery:

    • Once payment is confirmed, we will arrange delivery as agreed upon. Shipping information and order tracking will be provided.

    4.6 Inspection and Reconciliation:

    • Wholesale partners should inspect the products upon receipt and report any issues promptly. After reconciliation, order information will be stored for tracking and evaluation purposes.

    4.7 Customer Support:

    • We are committed to supporting wholesale partners throughout product usage and addressing any inquiries promptly and efficiently.

     

    5. Taxes and Customs Fees

    5.1 Taxes:

    • Orders from different countries may be subject to import taxes and value-added tax (VAT) depending on the regulations of the importing country. Taxes will be calculated and clearly communicated to wholesale partners before order confirmation.

    5.2 Customs Fees:

    • In addition to taxes, orders may incur customs fees and other related charges. These fees will be calculated based on the type of goods and customs regulations of the importing country. Detailed information about customs fees will be provided along with shipping information.

    5.3 Customs Procedure Handling:

    • We commit to assisting wholesale partners in handling customs procedures to ensure smooth and efficient importation.

    5.4 Relevant Documents:

    • All relevant documents related to customs and importation will be provided along with the order to ensure full compliance with legal and customs regulations of both parties.